“This is the most important week of the year for many people in terms of postal deliveries. On Tuesday, a gentleman in Phoenix Close contacted me to tell me he had had no post for 12 days. The following day he received 36 items with some postmarked, the 3rd of December. This example is typical of what is happening to many people. Hospital appointments, gas, safety checks, and other important engagements are being missed.
I am now drawing up a detailed spreadsheet of roads which have particular problems to report to senior Royal Mail management so that they can challenge the managers in the Leighton Buzzard and Dunstable sorting offices about why there is such a poor service.
I have the highest respect for individual postmen and women who I have visited every year in both sorting offices, as well as accompanying them on their rounds. I do not believe that the senior management are leading the business well and they need to make rapid improvements. I have already met the Minister with responsibility for the universal service obligation and he has raised our local issues with Royal Mail and I will be contacting him again in the New Year. An efficient postal service is not a nice to have, it is essential for our country and I will continue to raise these concerns with the Royal Mail until we get back with good service we always used to have.
If any of my constituents are experiencing a poor service, please contact me to let me know your road and how long it is since you last had a delivery of post. I will raise each road with Royal Mail to try to get the improvement we deserve. Unfortunately, the most certain way to get in touch with me is to email me on andrew.selous.mp@parliament.uk”